Even with proper maintenance, every homeowner experiences some type of issue with their plumbing. However, what they don’t consider is the possibility of a plumbing emergency.
Plumbing emergencies happen more often than you think and they can be catastrophic. From leaking sewage to causing severe water damage, you need to call an emergency plumber. If this is your first time experiencing a plumbing emergency, you may not know what to look for when searching for an emergency plumbing service.
The first thing you need to look for when searching for an emergency plumbing service in Auburn Indiana is their experience. It’s not in your best interest to hire a plumbing service who are inexperienced, especially in the time of an emergency.
When you call, be sure to ask them what and how much experience they have. Ask them what jobs they have done and accomplished. Look up past reviews left by previous clients and perform background research to make sure they’re legit.
Even in the time of an emergency, you should never pay more than you have to. Granted, the price you pay will depend on the problem and how severe its severity. Regardless, the plumbing contractor should always give you a reasonable estimate. Also, make sure that they put their estimates in writing before anything is done.
Do They Have Insurance?
Before going ahead and hiring an emergency plumbing service in Auburn Indiana, verify that they have proper insurance coverage. You never know what can happen during the job, so they must have liability coverage. It’s in your best interest to not hire an emergency plumbing service who doesn’t have liability insurance.
Do They Have a Good Disposition?
It’s no secret that people prefer to work alongside those who have a good personality. It’s important to make sure that the emergency plumbing service you hire is friendly with a good personality. If the plumber is aloof or has a bad attitude, it’s better to find another plumber than tolerate someone you can’t communicate with.
Are They Qualified?
Last, but not least, you need to make sure the emergency plumbing service you’re looking to hire is qualified. Do they have the necessary education? What kind of services are they offering? These are questions you need to find the answers for before making a final decision.
Hiring an emergency plumbing service who doesn’t have enough experience and education can make the problem worse than it originally was. In addition, other problems may occur simply due to their inexperience.
Turn to the Better Business Bureau’s website and look for negative reviews. Although there’s always bound to be someone who wasn’t happy, repeated complaints are usually a sign of poor service.
You can also look for other types of online reviews, like on Yelp. Finally, on the company’s website, check to see if they’ve posted any positive reviews from previous customers.
While hiring an emergency plumbing service is similar to hiring one for regular maintenance, you do need to make sure the plumbing contractor you choose is able to get the job done. Going with the first name on Google sometimes isn’t the answer, even in times of an emergency.
You want to know that you’re hiring a reputable and trustworthy emergency plumbing service who not only empathazies with you, but also isn’t only looking to make money.
If you’re having a plumbing emergency, we’re here to help. Contact Auburn Heating Plumbing and Air Conditioning at 260-925-6027 to schedule an appointment or to learn more information today.